Privacy Policy

SalusCare is a clinical psychology practice based in Nairobi, Kenya, providing psychological assessment, therapy, and mental health support services. We operate the SalusCare digital platform at saluscare.co.ke.

Contact: saluscare.mindfulsolutions@gmail.com

Account information: Name, email address, password (hashed).

Clinical intake information: Presenting concerns, symptom history, previous treatment, medications, and risk assessment responses provided registration and intake process.

Assessment data: Responses and scores from validated psychological assessments.

Appointment information: Session bookings, dates, times, session notes.

Payment information: Transaction records. We never store raw card numbers or M-Pesa PINs.

Documents: Files you upload such as insurance cards and referral letters.

Technical data: IP address, browser type, session logs for security purposes.

We use your information to:

• Provide clinical psychology services and schedule appointments
• Allow clinicians to review intake and assessment data before sessions
• Process payments securely via M-Pesa and Paystack
• Send appointment confirmations, reminders, and assessment results by email and SMS
• Maintain clinical records as required by Kenyan law (minimum 7 years)
• Detect and prevent fraud and unauthorised access
• Improve the platform and our services

We use only essential session cookies to keep you logged in. We do not use advertising or tracking cookies.

For privacy-related enquiries:

SalusCare
0742736691
Nairobi, Kenya
saluscare.mindfulsolutions@gmail.com